Shipping policy

Shipping Policy

Effective Date: 01 JAN, 2026

Last Updated: 02 MAY, 2026

This Shipping Policy explains how Hustle Humbly processes, fulfills, and ships orders placed through our website at https://hustlehumbly.com.

By placing an order with Hustle Humbly, you agree to the terms of this Shipping Policy.

1. Order Processing Time

Orders are processed during normal business days, excluding weekends and holidays.

Processing time may vary depending on the product type, order volume, limited drops, preorder status, made-to-order items, production timelines, or fulfillment delays.

Standard in-stock orders are typically processed within [1–5 business days], unless otherwise stated on the product page, at checkout, or in the order confirmation.

Preorders, backorders, made-to-order items, and limited drops may require additional processing time.

2. Shipping Timeframes

Shipping timeframes are estimates only and do not include order processing time.

Estimated delivery times may vary depending on the shipping method selected, customer location, carrier availability, holidays, weather, and other circumstances outside of our control.

Once your order has been shipped, you will receive a confirmation email with tracking information if tracking is available.

3. Preorders, Made-to-Order Items, and Limited Drops

Some Hustle Humbly products may be offered as preorders, made-to-order items, backorders, or limited-release drops.

Estimated shipping dates for these products are not guaranteed and may change due to production delays, supplier delays, customs delays, carrier delays, quality-control issues, or other circumstances outside of our control.

By purchasing a preorder, made-to-order item, or limited-release product, you acknowledge that the item may not ship immediately.

If there is a significant delay beyond the stated estimated shipping timeframe, we will make reasonable efforts to notify you and provide an updated estimate.

Where required by applicable law, you may be given the option to continue waiting or cancel your order for a refund.

4. Shipping Rates

Shipping rates are calculated and displayed at checkout unless otherwise stated.

Shipping costs may vary based on order weight, package size, shipping destination, shipping method, carrier rates, and promotional offers.

Any free shipping offer may be subject to minimum purchase requirements, destination limits, product exclusions, or other restrictions.

5. Domestic Shipping

Hustle Humbly currently ships to addresses within the United States, unless otherwise stated at checkout.

Delivery times may vary by state, territory, island, military address, or remote location.

Orders shipped to Hawaiʻi, Alaska, U.S. territories, APO/FPO/DPO addresses, or remote areas may take longer than standard mainland delivery estimates.

6. International Shipping

International shipping may or may not be available depending on the destination, product, carrier, or checkout settings.

If international shipping is available, customers are responsible for any customs duties, import taxes, brokerage fees, tariffs, VAT, or other charges required by the destination country.

Hustle Humbly is not responsible for delays caused by customs processing, international carriers, import restrictions, or unpaid customs fees.

If an international package is refused, abandoned, returned, or destroyed due to unpaid duties, taxes, or customs fees, the customer may not be eligible for a full refund.

7. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete, accurate, and deliverable shipping address at checkout.

Hustle Humbly is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an address error after placing your order, contact us immediately at hustlehumblyapparel@gmail.com.

We will do our best to update the address before the order is processed or shipped, but we cannot guarantee changes once fulfillment has started.

If an order is returned to us due to an incorrect, incomplete, or undeliverable address, the customer may be responsible for additional shipping costs to resend the package.

8. Lost, Stolen, or Marked Delivered Packages

Once an order has been transferred to the shipping carrier, Hustle Humbly is not responsible for carrier delays, lost packages, stolen packages, failed delivery attempts, or packages marked delivered by the carrier.

If your tracking information shows that your package was delivered but you did not receive it, please check with neighbors, household members, building management, front desk staff, mailrooms, parcel lockers, or your local post office/carrier location.

You may also need to file a claim directly with the shipping carrier.

Hustle Humbly may assist where reasonably possible, but we cannot guarantee replacement or refund for packages marked delivered by the carrier.

9. Damaged Packages During Shipping

If your package arrives damaged, please contact us within 7 days of delivery at hustlehumblyapparel@gmail.com.

Please include:

- Your order number

- Your full name

- A description of the issue

- Clear photos of the damaged product

- Clear photos of the damaged packaging

- Any carrier notice or claim information, if available

We will review the issue and determine whether a replacement, exchange, store credit, refund, or carrier claim may be appropriate.

Damage caused after delivery, improper handling by the customer, misuse, washing, wearing, or failure to follow care instructions is not considered shipping damage.

10. Split Shipments

Some orders may be shipped in separate packages depending on product availability, fulfillment location, production timing, preorder status, or carrier requirements.

If your order ships in multiple packages, you may receive separate tracking numbers.

You will not be charged additional shipping fees for split shipments unless otherwise stated at checkout or agreed upon.

11. Shipping Delays

Shipping delays may occur due to high order volume, limited drops, production delays, carrier delays, weather, holidays, customs processing, supply chain issues, incorrect addresses, or circumstances outside of our control.

We are not responsible for delays caused by shipping carriers once the package has been handed over for delivery.

If we are unable to ship your order within the stated timeframe, we will make reasonable efforts to notify you with an updated estimate.

Where required by law, you may be given the option to accept the delay or cancel your order for a refund.

12. Order Tracking

When tracking is available, a tracking number will be sent to the email address provided at checkout.

Tracking information may take 24–72 hours to update after the carrier receives the package.

If your tracking has not updated after several business days, please contact the shipping carrier first for the most accurate package status.

You may also contact us at hustlehumblyapparel@gmail.com with your order number.

13. Military Addresses

We may ship to APO, FPO, or DPO addresses when supported by our shipping carriers.

Delivery to military addresses may take longer than standard shipping estimates and may have limited tracking updates after transfer to the military mail system.

Customers are responsible for entering APO, FPO, or DPO addresses correctly at checkout.

14. Refused, Returned, or Unclaimed Packages

If a package is refused, returned to sender, unclaimed, or undeliverable due to customer error, the customer may be responsible for original shipping charges, return shipping charges, and reshipping costs.

Refunds for returned packages may be reduced by shipping costs and any non-refundable fees, unless otherwise required by law.

We are not responsible for packages that are abandoned, refused, or returned due to unpaid customs fees, incorrect addresses, or failure to pick up the package.

15. Changes to This Shipping Policy

We may update or modify this Shipping Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or purchase of our products after changes are posted means you accept the updated Shipping Policy.

16. Contact Information

For questions about shipping, tracking, delivery issues, or order updates, contact us at:

Hustle Humbly

Email: hustlehumblyapparel@gmail.com

Website: https://hustlehumbly.com

Business Location: Hawaiʻi, United States